We ship to anywhere in Europe and many countries internationally. Shipping takes 7-28 days for all orders in Europe and an additional 7-10 days to other International destinations. Packages are sent via the Irish Postal Service. Please make sure you can receive mail from the Post Office at the address you supply. We are unable to grant requests to send our packages via UPS or Fed Ex or other couriers, even if you want to use your own account.
How long before my order will be shipped?
Turnaround time on orders received can take up to 7 working days though we will always endeavor to ship before this time.
SHIPPING AND HANDLING RATES - DOMESTIC
Ireland: €2.50 for the first shirt and €1 for each additional shirt thereafter.
SHIPPING AND HANDLING RATES - INTERNATIONAL
International (Countries below): Prices vary depending upon what zone you are in according to the AnPost.ie zoning chart. Calculations are made in the shopping cart when ordering based on the number of t-shirts ordered.
To calculate your total cost, you'll have to proceed through the shopping cart. Choose the shirts you would like and enter your shipping info and you will see the total for shipping and the shirts combined before you are actually charged. Prices are in EURO.
Please consult your local bank if you need currency conversion details for other countries.
Note: Certain countries charge additional fees, such as custom fees and independent carrier fees. Please contact your local customs office or branch office of the postal service to find out what kind of fees you can expect based upon the type of merchandise you wish to order before placing your order.
We are required to put your full invoice amount on the "Customs Form" and on the packing slip within your package (so... if your order is €90, we put €90
on the form and in the box).
COUNTRIES WE CURRENTLY SHIP TO:
This is a complete, current, and accurate list. If your country is not listed, we do not offer shipping to your country.
RETURNS:
RETURN POLICY:
Customer satisfaction is guaranteed or we will happily refund your purchase (minus the cost of shipping) provided they are unworn, and unwashed, within the first 30 days of the date you place your order.
HOW TO SEND IN YOUR RETURN:
We will provide a full refund for any unworn, unwashed item that is returned within 30 days of the date of purchase (minus shipping/handling fees).
Include the return form in your package. Place the return label provided, as well as proper postage on your package and mail it to the address listed below.
This is not our physical company address. Please only send returns as we will not accept any mail at this address:
Simon Says
High Gables
Carcur
Wexford
Ireland
We can not process your return without your order #. If you do not know your order # please contact us. We will need to know your name and address in order to look up your order.
If you do not have your return form, please put your order number on a note in the box/package along with your name, address, telephone number, email address, and the reason for the return.
EXCHANGE INSTRUCTIONS:
We are currently unable to offer exchanges. Follow the instructions for returns, and then simply place a new order for the new item(s) on our site. You will receive a full refund for your original order once we receive it (minus shipping/handling fees).
If you have any questions about processing your return please feel free to contact
